Digital technologies hold the possibility of strengthening refugee agency, privacy and security, but without care can increase risks for already vulnerable individuals. Realising the potential and mitigating risk requires placing individuals at heart of ID system design.

Overcoming the barriers to interoperability in the humanitarian sector will require a sector-wide working group that can agree to a lightweight framework for interoperability amongst existing systems; importantly, for increased interoperability to improve, and not worsen, the agency and dignity of beneficiaries, they must be involved in the design process.

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