Conversational Interfaces: An Exploration into Financial Services in Emerging Markets is a report published by Caribou Digital Publishing. It examines the use of conversational interfaces in providing financial services in emerging markets. The report explores the challenges and opportunities of implementing these interfaces and discusses their potential impact on financial inclusion. It documents the findings of the research conducted by the Partnership for Finance in a Digital Africa, in collaboration with the Mastercard Foundation. The report provides insights into the role of conversational interfaces in expanding access to financial services in emerging markets.


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